CSCW 2016 Paper: The Role of Digital Technologies During Relationship Breakdowns

Wendy Moncur, Lorna Gibson and Daniel Herron recently had their paper accepted into CSCW 2016! The paper explores the role technology plays in relationship breakdowns, examining findings from interviews to generate design opportunities. Take a look at the abstract below:

Relationship breakdowns are undoubtedly difficult. Access to and use of technology can exacerbate the situation. In our networked society, shared lives generate vast amounts of shared digital data which can be difficult to untangle, whilst social media can provide an outlet to emotions that can take a public and often persistent form. In this paper, we report on a qualitative study that considered the role of technology in the process of a relationship breaking down. Four main themes emerged in our findings: communicating about the separation, change in social status, shared digital assets, and moving on. Opportunities for design are identified in reducing misunderstandings via CMCs, enhancing social media, supporting intimacy in distributed families, and refining service provision.